Palliative-eligible patients are already on your census—quietly consuming resources, frustrating your clinicians, and stalling your quality metrics. This session reframes those “clinical dead‑ends” as powerful opportunities for growth, partnership, and improved patient experience. You’ll learn how to spot early palliative indicators long before a crisis, guide families through the emotional shift from curative to comfort, and build profitable, mission‑aligned referral pathways with local palliative and hospice providers. 

By strengthening documentation, sharpening staff recognition skills, and operationalizing smoother transitions, agencies can unlock hidden revenue, reduce avoidable utilization, and deliver care that truly matches patient needs. This is not just a clinical upgrade—it’s a strategic advantage. 

Learning Outcomes

1. Identify early palliative care indicators in home health patients using validated screening tools 
2. Develop conversation scripts for transitioning families from “curative” to “comfort” mindset 
3. Build strategic referral partnerships with local palliative care and hospice providers
4. Create documentation frameworks that support appropriate care transitions 
5. Implement staff training protocols for recognizing declining patients earlier 
6. Calculate ROI from improved care transitions and operational efficiency 

Faculty