Hospice Quality Certificate Program

Designed to provide on-demand, self paced education needed to thrive in today’s complex healthcare landscape.

This program covers the basics of healthcare compliance, including developing a compliance program, compliance risk assessment, compliance policies and procedures, and anonymous reporting. The importance of the Stark law, the Yates memo, anti-kickback statutes, and inducements for referrals and incentives for marketing will also be addressed. It is critical to also look at hospice-specific topics to apply in your program, including a detailed review of the federal hospice regulations including Conditions of Payment, conducting an internal audit, looking at organizational ethics related to compliance, and audit scrutiny. This course offers 13 hours of content that promises to be just what professionals in hospice compliance are looking for – hospice specific and applicable to the real world.

This is a certificate based program and not a certification.

• 14 pre-recorded modules, a 50-question Post Test and an Evaluation make up this program
• Approximately 10 hours of educational content
• 10 total CE/CME or CPHQ credits upon completion of the entire program
• Self-paced: ability to start and stop as needed for up to six months

• Discuss compliance and federal regulations as the foundation of a quality hospice program
• Examine the federal hospice regulations as the framework for care within the Medicare Hospice Benefit
• Identify the relationship between compliance, ethics, and hospice quality outcomes
• Examine the requirements and considerations for a high functioning QAPI program
• Review strategies for self-assessment, performance improvement, and quality outcomes monitoring

• Introduction and Compliance/Quality Connection
• Medicare Hospice Regulations – Conditions of Participation
  1. Part I – Subpart B: Eligibility, Elections and Duration of Benefits
  2. Part II – Subpart C: Patient Care
  3. Part III – Subpart D: Organizational Environment
• Regulatory Lessons Learned from One Family’s Experience
• Medicare Hospice Conditions of Payment – Subpart F: Covered Services
• Survey Process and Plans of Correction Overview
• CMS Hospice Quality Reporting Program
• Role of Healthcare Board of Directors
• Credentialing Certifying Physicians
• Why does Quality matter?
• Measurement, Reporting, and Process (6 parts)
  1. Part I – QAPI Overview
  2. Part II – Measure Types Endorsed Types, Measure Development, and Health Equity Measures
  3. Part III – Data Sources
  4. Part IV – Patient Safety and Infection Prevention
  5. Part V – Managing Performance Improvement Projects and Root Cause Analysis
  6. Part VI – Tools to Analyze your results
• CMS Hospice Quality Reporting Program and Public Reporting
• CAHPS/Patient and Family Experience
• Compliance and Quality Integration
• Education for Staff

All cancellation requests must be submitted in writing to conferences@nhpco.org within 48 hours of purchase. A $25 processing fee will apply to all cancellations. If you have accessed the course, you are ineligible for a refund.

Group Discount

5 – 9 registrants from the same organization and for the same course offering receive a 10% discount.

10+ registrants from the same organization and for the same course offering receive a 20% discount.

Contact conferences@nhpco.org with participant names and emails to register a group.

Rates: Member $499 Non-Member $599

For more information on faculty, planners, and continuing education, please visit the catalog page.