Quality Connections Program

Quality Connections (QC) is a national program designed to support care at home providers in delivering high-quality, person-centered care. The program’s goals are to enhance the knowledge and skills of care at home staff through education, tools, resources, and opportunities for engagement and interaction among care at home professionals.

QC is an exclusive benefit for members of the National Alliance for Care at Home. Not a member of the Alliance? Click here to learn more about becoming a member.

QC is an educational program that encourages participants to achieve milestones through education, application, performance measurement, and innovation activities. These activities are intended to promote an understanding of performance improvement, high-quality care delivery, and service excellence among the full care at home team. QC is not an accreditation or certification. Participants are not required to demonstrate competence in care delivery, nor does the Alliance assess or validate the care provided by participating organizations.

Access the Quality Connections portal

Portal Access Instructions

Beginning in the 2025 program year, every member of your team can log in to the QC portal using their Alliance login and password. Organizations will no longer log in using a dedicated QC email account – all participation will be based on Alliance member logins.

Each staff member is tied to a specific location when they create their Alliance login. If yours is a multisite organization, each staff member will be able to access the QC account for the location that their Alliance login is connected to.

QC activities are designed to engage the entire interdisciplinary team. While The Alliance recognizes that some organizations follow a corporate QAPI structure, each site or location must complete activities independently to receive credit.

Activities may be administered or organized at the corporate level but should be completed by staff at the location level to ensure the program’s goals for enhancing knowledge and skills among care at home staff are met.

For assistance with your Alliance login, contact membership@allianceforcareathome.org.

Quality Connections Achievement Map

For more information, review the Quality Connections Frequently Asked Questions or reach out to qualityconnections@allianceforcareathome.org.

Quality Connections Program

Portal Access Instructions

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